Channels & integrations

Connect Instagram and Facebook

Receive Instagram DMs and Facebook page messages right in the conversations hub.

Requirements

For Instagram, your account must be professional (Business or Creator) and linked to a Facebook page. For Facebook, you just need to be an admin of the page.

Connecting

1In the side menu, go to Integrations → Channels.
2Click "Connect" on the desired channel (Instagram or Facebook).
3Sign in with the account that manages the page and grant the requested permissions.
4Select the account/page you want to manage in AutomLab.

After connecting

Instagram direct messages (DMs) and Facebook page messages appear in the Conversations hub, alongside WhatsApp, everything in one place.

Tip: If the connection fails, check that your Instagram account is properly linked to the Facebook page in Instagram's own settings.

Connect WhatsApp

Connect your number to the official WhatsApp API (Meta) and receive conversations in AutomLab.

Connect Google Calendar

Let the AI agent book appointments directly on your Google calendar.

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